Help, Hope & Understanding

for people struggling with limited financial resources

Mission & Vision

The  mission  of Crisis Assistance Ministry is to  provide assistance  and advocacy for people in financial crisis, helping them move toward self-sufficiency.
Our  vision  is to inspire our community to justice and generosity as we provide help, hope, and understanding to people struggling with limited financial resources.

Lowe’s Donation Provides Essential Appliances to Neighbors in Need

Two Charlotteans are breathing a sigh of relief after receiving essential appliances, thanks to a generous donation from Lowe’s. These individuals recently picked up brand new washers and dryers at Crisis Assistance Ministry’s Furniture & Appliance Store — a life-changing and inspirational gift during a challenging time in their lives.

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Without You, Victoria Might Be Lost

Victoria knows how to stretch a dollar. But since the pandemic hit, even her usual budgeting and savings strategies have been extended to the limit. Thanks to donations from people like you, she has stable housing, cleaning supplies, and other household essentials—all with her dignity intact.

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Grateful, Grateful, Grateful

Even when faced with hard times Shanta has chosen to be grateful. Support from people like you made all the difference when the pandemic hit and her family was facing homelessness. Double your impact on more families with a gift today.

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Kim’s Persistence Pays Off With Your Help

Your support ensures local families like Kim’s can meet their basic needs – rent, utilities, clothing, household goods, beds, furniture, and appliances – while being empowered to achieve housing stability and economic mobility. Double your impact on hardworking families in Charlotte-Mecklenburg now through May 31.

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New Partner Agency Shopping Connects Community with Essentials

An innovative new Partner Agency Shopping Service invites representatives of local nonprofits to shop by appointment on behalf of the individuals and families they serve. Available items include clothing, shoes, coats, school uniforms, kitchenware, dishes, and linens. So far, 50,000+ items have been provided to partner organizations.

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Partnership Provides for Community Needs

On a cold February afternoon, Charlotte Mecklenburg Schools (CMS) staff from 29 schools are streaming into the McCrorey YMCA armed with lists of student names and sizes—looking for just the right coats and shoes for students attending schools where they serve.

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Our Programs

Basic Needs

Mecklenburg County families receive help with life’s basic needs: emergency rent and utility assistance, clothing, household goods, furniture, beds, and appliances.

Economic Mobility

The Economic Mobility Program helps families move towards financial security and introduces pathways to economic opportunity. Enrolled families are given the opportunity to work one-on-one with a caseworker for an hour per week for up to 90 days.

Civic Engagement

In a vibrant city like Charlotte, it’s easy to overlook the fact that many are suffering amid affluence. Our Civic Engagement Program increases awareness of the complex issues facing more than 100,000 neighbors in Mecklenburg County living in poverty.

By the Numbers

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Families Served

More than 20,000 households were served in person or through local partnerships. 

$

Average Financial Assistance per Emergency

On average, a family may receive $419 in rent and/or utility assistance.

%

Children Benefiting from Our Services

Children under 18 made up 42% of those benefiting from Crisis Assistance Ministry services. 

Time is Running Out to Double Your Impact

Time is running out to join the Challenge and double your impact. Make a gift by May 31 to make your match and help 2X as many families in our community.

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Presenting “A Donation Journey”

You are a vital part of the donation journey and without your support hardworking families in Charlotte Mecklenburg would be without a home, power, or water. Please make a gift today and join the Challenge!

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Tanya Stewart Blackmon Named Charlotte Woman of the Year

Nominated by Crisis Assistance Ministry, Executive Vice President and Chief Diversity and Inclusion Officer at Novant Health Tanya Stewart Blackmon has been named Charlotte Woman of the Year.

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2040 Comprehensive Plan Builds Equity into Charlotte’s Growth

The 2040 Comprehensive Plan creates an opportunity to build equity into Charlotte’s future growth. It begins with a recognition of the history of redlining and urban renewal that exacerbated racial disparities and creates a roadmap to ensure that all residents have access to the benefits of our city’s expansion.

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Carol Invites YOU to Join the Challenge

Your gifts helped a long-time veteran avoid eviction but we need more help. Unlock $1 million in matching funds by making a gift today of any size which will be doubled.

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Welcome New Board Members!

Get to know our new volunteer board members. They are joining a group of amazing board members who advocate and work hard to keep our neighbors in need housed with power and lights.

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Meet the Inspiring Jan and Sue

For the past four years, Jan and Sue have been making time each week to volunteer together at Crisis Assistance Ministry. They have seen how your donations provide invaluable wrap-around services for our neighbors in need and are asking you to join them by making a gift today to double your impact.

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You Provide Transformative Hope

Your gift equals hope for the future of our community. All gifts until May 31 will be doubled up to $1 million!! Join the Challenge and make a transformative difference.

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DO GOOD Week Celebrates Volunteers

DO GOOD Week, now in its fifth year, was created by SHARE Charlotte, to both celebrate and encourage volunteerism with local Charlotte nonprofits during National Volunteer Week. Now more than ever, volunteers are critical to the success of our entire nonprofit community and the important work happening at Crisis Assistance Ministry.

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Grateful, Grateful, Grateful

Even when faced with hard times Shanta has chosen to be grateful. Support from people like you made all the difference when the pandemic hit and her family was facing homelessness. Double your impact on more families with a gift today.

Read More

Kim’s Persistence Pays Off With Your Help

Your support ensures local families like Kim’s can meet their basic needs – rent, utilities, clothing, household goods, beds, furniture, and appliances – while being empowered to achieve housing stability and economic mobility. Double your impact on hardworking families in Charlotte-Mecklenburg now through May 31.

Read More

New Partner Agency Shopping Connects Community with Essentials

An innovative new Partner Agency Shopping Service invites representatives of local nonprofits to shop by appointment on behalf of the individuals and families they serve. Available items include clothing, shoes, coats, school uniforms, kitchenware, dishes, and linens. So far, 50,000+ items have been provided to partner organizations.

Read More

Everybody Has a Story to Tell

Everybody Has a Story to Tell: You Changed Wendy's

Wendy first visited Crisis Assistance Ministry for help decades ago when her children were small.  Today, she is a member of the agency’s Board of Directors. Watch this brief video and listen as she shares how your support changed her family’s future.

A Story of Hope & Thanksgiving: Julia's Story

Just a year ago, Julia was feeling overwhelmed. Her family had already pushed through tragedy to get back into stable housing, but things would never be "normal" again. She visited Crisis Assistance Ministry for a little help, and thanks to a generous donor, found renewed hope for the holidays too. This is her story.

Empowered by Help with Utilities & a Brand New Stove: Patricia's Story

Patricia turned to the community for help through Crisis Assistance Ministry and found hope in the form of restored utilities and a working stove.

Finding a Voice and a Way Forward, with Your Help: Sheila's Story

Sheila finally found her voice. Through personal determination, her caseworker’s coaching, and moral support from other program participants, she traded her low-paying job for one paying several dollars more per hour.

Good News, Thanks to You: William's Story

William had it all – a happy family, a wonderful place to live, and a great job. All of that changed quickly and unexpectedly. With your help, his story on the upswing and he wouldn’t be smiling without your support.

Asking for Help Requires Bravery: Shaniora's Story

“People are really here to help you,” says Shaniora, an aspiring baker who found herself needing help when chronic illness and surgery derailed her plans to support herself while finishing her degree.

When Working Hard Isn't Quite Enough: Schawniekaw's Story

Schawniekaw first came to Crisis Assistance Ministry when her landlord filed for eviction. She and her three children packed all their essentials into their truck. They honestly weren’t sure if they would be able to return to their apartment by the end of the day. With your support, she's turned her life around for the better!

Ready to learn more about how you can help
Make a Difference?

Preventing homelessness. Preserving dignity.