Mission & Vision
The mission of Crisis Assistance Ministry is to provide assistance and advocacy for people in financial crisis, helping them move toward self-sufficiency.
Our vision is to inspire our community to justice and generosity as we provide help, hope, and understanding to people struggling with limited financial resources.
It’s been a while since Edna had the luxury of lingering over a cup of coffee. Over the past four years, she has crashed with friends, lived in her car, and most recently, lived at the Salvation Army Women & Children’s Shelter. That all changed thanks to your support and Edna’s hard work overcoming chronic homelessness.Read More
Last year, Julia shared her story of Thanksgiving after a visit to Crisis Assistance Ministry. Yet, hidden in that one brief moment were so many more moments of loss, resilience, and hope. This fall, Julia shared her journey with Crisis Assistance Ministry volunteers gathered for their annual recognition dinner. Here, in her own words, is her story.Read More
“You gave me hope when I had none. And when you’re struggling like I am, hope means everything.” That’s how William describes his visit to Crisis Assistance Ministry while trying to get through the devastating impacts of renal disease, job loss, and a neglectful landlord.Read More
Darneal is a hard-working musician helping to support his girlfriend and her school-age children. When summer brought a drop in income for her teaching assistance job, he swallowed his pride and sought help to avoid eviction and restore disconnected utilities for their family.Read More
As a native Charlottean, Kara had been aware of Crisis Assistance Ministry for some time but never imagined she would need to seek out the agency’s services. But a job loss and other strains on her finances meant that several years ago, she needed a temporary hand up.Read More
The Economic Mobility Program helps families move towards financial security and introduces pathways to economic opportunity. Enrolled families are given the opportunity to work one-on-one with a caseworker for an hour per week for up to 90 days.
In a vibrant city like Charlotte, it’s easy to overlook the fact that many are suffering amid affluence. Our Civic Engagement Program increases awareness of the complex issues facing more than 100,000 neighbors in Mecklenburg County living in poverty.
By the Numbers
More than 20,000 households were served in person or through local partnerships.
Average Financial Assistance per Emergency
On average, a family may receive $419 in rent and/or utility assistance.
Children Benefiting from Our Services
Children under 18 made up 42% of those benefiting from Crisis Assistance Ministry services.
What does home mean to you? As we move into the season of giving, instead of providing a gift in a bag or box, you can give the gift of help and hope to our neighbors.Read More
Inside this year’s annual report, you’ll meet neighbors who have found hope in the midst of a crisis thanks to your support, take a look at the remarkable statistics their stories represent, and examine the financial snapshot for the year ending June 30, 2019.Read More
The Charity Navigator database was created in 2001 with the goal of creating a world where philanthropy is inclusive, vibrant, and effect. Today, they are the gold standard in accessing the financial health, accountability, and transparency of charities.Read More
“I know I am lucky. So many people need that kind of help and don’t have family and friends who are able to give it,” says Dywoine Massey. “I can relate to the situations moms and dads are in when they come here. That could have been me.” That’s what motivates him to keep coming back every day to his role coaching individuals and families beyond their immediate crisis toward economic mobility.Read More
Crisis Assistance Ministry this week celebrated the contribution of volunteers in preventing homelessness and preserving dignity for struggling families in Mecklenburg County. In the most recent fiscal year, individual, family, group and corporate volunteers served over 47,000 hours. Honorees included Kelvin Glee, Randy Franklin, TIAA, and Legal Aid of North Carolina.Read More
Everybody Has a Story to Tell
Everybody Has a Story to Tell: You Changed Wendy's
Wendy first visited Crisis Assistance Ministry for help decades ago when her children were small. Today, she is a member of the agency’s Board of Directors. Watch this brief video and listen as she shares how your support changed her family’s future.
A Story of Hope & Thanksgiving: Julia's Story
Just a year ago, Julia was feeling overwhelmed. Her family had already pushed through tragedy to get back into stable housing, but things would never be "normal" again. She visited Crisis Assistance Ministry for a little help, and thanks to a generous donor, found renewed hope for the holidays too. This is her story.
Empowered by Help with Utilities & a Brand New Stove: Patricia's Story
Patricia turned to the community for help through Crisis Assistance Ministry and found hope in the form of restored utilities and a working stove.
Finding a Voice and a Way Forward, with Your Help: Sheila's Story
Sheila finally found her voice. Through personal determination, her caseworker’s coaching, and moral support from other program participants, she traded her low-paying job for one paying several dollars more per hour.
Good News, Thanks to You: William's Story
William had it all – a happy family, a wonderful place to live, and a great job. All of that changed quickly and unexpectedly. With your help, his story on the upswing and he wouldn’t be smiling without your support.
Asking for Help Requires Bravery: Shaniora's Story
“People are really here to help you,” says Shaniora, an aspiring baker who found herself needing help when chronic illness and surgery derailed her plans to support herself while finishing her degree.