Utility disconnections, evictions, and foreclosures are currently suspended due to the impact of COVID-19.

Crisis Assistance Ministry facilities are closed at this time.

READ MORE ABOUT HOW WE'RE MEETING BASIC NEEDS DURING COVID-19

Help, Hope & Understanding

for people struggling with limited financial resources

Mission & Vision

The  mission  of Crisis Assistance Ministry is to  provide assistance  and advocacy for people in financial crisis, helping them move toward self-sufficiency.
Our  vision  is to inspire our community to justice and generosity as we provide help, hope, and understanding to people struggling with limited financial resources.

We All Depend Upon Each Other

Due to health and financial issues, Tangejula was already at risk when the coronavirus appeared. Thanks to help from people like you she has something to be grateful for right now.

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Kim’s Current Situation

The last time Kim shared her story, she was in the midst of putting her life back together after a medical emergency and a job lay-off sent her family into a tailspin. We checked in with her for an update in the midst of our community’s current crisis.

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Restoring Dignity for Myron

After years of forgoing hot water and heat as he struggled to make ends meet, Myron finally sought help to restore his utilities as he fights kidney disease. You restored more than just his utilities that day.

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Worried Grandma Finds Perfect Fit

A grandmother’s love is a fierce combination of worry and tenacity. Thanks to you and Steve’s Coats for Kids, Betty has two less worries after a devastating stroke put her family into financial crisis.

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Restoring Home For Lakisha And Her Family

Working mother Lakisha is grateful to the community partnerships and volunteer labor who helped restore and furnish her family home after a devastating roof collapse.

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A Little Bit of Help, Hope, and Home

When little Myla wasn’t even a year old, she learned about the warmth of community — thanks to life-changing assistance just when it was needed most.

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Our Programs

Basic Needs

Mecklenburg County families receive help with life’s basic needs: emergency rent and utility assistance, clothing, household goods, furniture, beds, and appliances.

Economic Mobility

The Economic Mobility Program helps families move towards financial security and introduces pathways to economic opportunity. Enrolled families are given the opportunity to work one-on-one with a caseworker for an hour per week for up to 90 days.

Civic Engagement

In a vibrant city like Charlotte, it’s easy to overlook the fact that many are suffering amid affluence. Our Civic Engagement Program increases awareness of the complex issues facing more than 100,000 neighbors in Mecklenburg County living in poverty.

By the Numbers

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Families Served

More than 20,000 households were served in person or through local partnerships. 

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Average Financial Assistance per Emergency

On average, a family may receive $419 in rent and/or utility assistance.

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Children Benefiting from Our Services

Children under 18 made up 42% of those benefiting from Crisis Assistance Ministry services. 

We All Depend Upon Each Other

Due to health and financial issues, Tangejula was already at risk when the coronavirus appeared. Thanks to help from people like you she has something to be grateful for right now.

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We Are All In This Together

Emily and Jacob understand that we need to work together to lift our community up in these uncertain times and they invite you to do the same. Join the challenge and your gift will be matched up to $250,000 through April 30.

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Crisis Assistance Ministry Closes Facilities Due to COVID-19

Effective at close of business March 17, 2020, all Crisis Assistance Ministry facilities are closed until further notice due to the impact of COVID-19.

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Crisis Assistance Ministry Responds to COVID-19

Like many nonprofits, Crisis Assistance Ministry is adapting to help contain the spread of COVID‐19 and minimize the risk to employees, customers, and volunteers.

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Join the 2020 Challenge

You are invited to join the 2020 Challenge to make twice the difference in the lives of our neighbors in need. All gifts will be matched up to $250,000 through April 30.

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Funds Available To Help Families Behind on Utility Bills

Right now, many families are struggling to make choices between rent, groceries, and utility bills. Crisis Assistance Ministry can help. Special funding is currently available to prevent a disconnection of electricity or gas utilities for low income Mecklenburg County families.

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Wells Fargo Foundation Invests $250,000 in Financial Security CLT

Wells Fargo Foundation has announced a grant of $250,000 designated to support the collaborative work of Financial Security CLT. Coalition members work collaboratively through advocacy to help families get on, and stay on, a path to greater financial security.

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Worried Grandma Finds Perfect Fit

A grandmother’s love is a fierce combination of worry and tenacity. Thanks to you and Steve’s Coats for Kids, Betty has two less worries after a devastating stroke put her family into financial crisis.

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A Welcoming Space Thanks to Elevation Church

Elevation Church, a long-term partner, volunteers to bring breakfast or lunch to waiting families a few times a month. During those visits, they saw our Charlotte neighbors huddled next to outlets on the floor, waiting for their phones to charge. They saw children anxiously tugging on their parents’ arms asking to leave, restlessly tossing about in their seats, running around searching for any distraction. They saw this and decided to do something about it.

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Poverty Simulation Prepares Nursing Students for Community Practice

For aspiring nurses, an understanding of what life is like for people in underserved communities is a critical part of their education. At UNC Charlotte, students have a chance to experience what their patients may face on a day-to-day basis through Crisis Assistance Ministry’s Poverty Simulation.

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“Good” Made Possible By You

Inside this issue of The Advocate newsletter, read about individuals and families who found hope because of your support, a key partnership helping neighbors understand their rights in the face of rising eviction rates, and more.

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Make It Count in 2020

It’s a new year and a new decade. That means it’s time for the decennial census which, as mandated by the U.S. Constitution, has occurred every ten years since 1790. The census is an important part of our democracy, helping to determine the allocation of community resources.

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Everybody Has a Story to Tell

Everybody Has a Story to Tell: You Changed Wendy's

Wendy first visited Crisis Assistance Ministry for help decades ago when her children were small.  Today, she is a member of the agency’s Board of Directors. Watch this brief video and listen as she shares how your support changed her family’s future.

A Story of Hope & Thanksgiving: Julia's Story

Just a year ago, Julia was feeling overwhelmed. Her family had already pushed through tragedy to get back into stable housing, but things would never be "normal" again. She visited Crisis Assistance Ministry for a little help, and thanks to a generous donor, found renewed hope for the holidays too. This is her story.

Empowered by Help with Utilities & a Brand New Stove: Patricia's Story

Patricia turned to the community for help through Crisis Assistance Ministry and found hope in the form of restored utilities and a working stove.

Finding a Voice and a Way Forward, with Your Help: Sheila's Story

Sheila finally found her voice. Through personal determination, her caseworker’s coaching, and moral support from other program participants, she traded her low-paying job for one paying several dollars more per hour.

Good News, Thanks to You: William's Story

William had it all – a happy family, a wonderful place to live, and a great job. All of that changed quickly and unexpectedly. With your help, his story on the upswing and he wouldn’t be smiling without your support.

Asking for Help Requires Bravery: Shaniora's Story

“People are really here to help you,” says Shaniora, an aspiring baker who found herself needing help when chronic illness and surgery derailed her plans to support herself while finishing her degree.

When Working Hard Isn't Quite Enough: Schawniekaw's Story

Schawniekaw first came to Crisis Assistance Ministry when her landlord filed for eviction. She and her three children packed all their essentials into their truck. They honestly weren’t sure if they would be able to return to their apartment by the end of the day. With your support, she's turned her life around for the better!

Ready to learn more about how you can help
Make a Difference?

Preventing homelessness. Preserving dignity.