Curbside rent and utility assistance is available for Mecklenburg County residents at 500-A Spratt St on Monday - Friday from 8:30am – 5:00pm.
The Free Store is now open by appointment. The Furniture Bank remains closed at this time. For more updates, please visit our FAQs.
Mission & Vision
The mission of Crisis Assistance Ministry is to provide assistance and advocacy for people in financial crisis, helping them move toward self-sufficiency.
Our vision is to inspire our community to justice and generosity as we provide help, hope, and understanding to people struggling with limited financial resources.
Our Programs
Basic Needs
Mecklenburg County families receive help with life’s basic needs: emergency rent and utility assistance, clothing, household goods, furniture, beds, and appliances.
Economic Mobility
The Economic Mobility Program helps families move towards financial security and introduces pathways to economic opportunity. Enrolled families are given the opportunity to work one-on-one with a caseworker for an hour per week for up to 90 days.
Civic Engagement
In a vibrant city like Charlotte, it’s easy to overlook the fact that many are suffering amid affluence. Our Civic Engagement Program increases awareness of the complex issues facing more than 100,000 neighbors in Mecklenburg County living in poverty.
By the Numbers
Children Benefiting from Our Services
Children under 18 made up 42% of those benefiting from Crisis Assistance Ministry services.
Stacey Says Thanks for Your Compassion
Due to job loss and lack of income caused by the pandemic, this holiday season is a lot harder for many people in our community. Stacey has seen this firsthand with the families she has been assisting in the Free Store and wants to say thank you for your compassion and generosity.
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Honoring Volunteers In 2020 Style
In fiscal year 2020, volunteers collectively contributed over $1 million worth of time and expertise to meeting the basic needs of families in our community. During a video conference celebration, volunteers were honored for their continued commitment to preventing homelessness and preserving dignity even in 2020’s ever-changing and challenging environment.
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Thank You From the Bottom of My Heart
Patricia has seen hard times, she says, but she’s also seen blessings. This year, she counts Crisis Assistance Ministry as one of those blessings.
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Electrolux Stocks Charlotte Kitchens
Electrolux and Crisis Assistance Ministry teamed up to stock kitchens with hope throughout the Charlotte region for the holiday season.
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Shannon’s Hope
Ready for 2021? Shannon is thanks to your support. We need your help to ensure that 2021 starts right by providing hope and home.
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You Gave Kim Peace of Mind and Home
After a medical emergency, Kim and her family found themselves on the brink of homelessness. Your support helped keep them housed and now she is thriving!
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Aaron’s Giving Tuesday Request for YOU
Your help kept Aaron and his family housed last year. This #GivingTuesday he is asking for your help to ensure that 50 families avoid eviction with heat and water.
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Amy’s Giving Tuesday Update
A year ago, we shared Amy’s story of homelessness and housing instability after she fled domestic violence. Thanks to your support, she was better prepared when COVID-19 hit for the hardships that came along with the pandemic. This #GivingTuesday, help us ensure that 50 families like Amy’s remain stably housed.
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Giving Thanks for You and Our Community Today and Every Day
Saying thank you to people like you and Sarah will never seem like enough. Your support this holiday season and throughout the year is the greatest gift of all.
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Princess the Support Dog
Julia is a customer and advocate for people in crisis in our community. Along with her husband and support dog, Princess, she is rebuilding her life thanks to amazing people like you.
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Have You Saved a Starfish Today?
If you ever feel like you can’t make a difference, think again. Even small acts of kindness, such as saving one starfish, can make a big difference to those in need of assistance.
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Home For The Holidays
Shavonna’s world was upended when her family went from two full-time incomes to almost nothing overnight. She had been making partial rent payments but the debt kept growing and she was terrified of becoming homeless. Then you stepped in to make sure she and her family were home for the holidays.
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