Curbside rent and utility assistance is available at 500-A Spratt St on Monday - Friday from 8:30am – 7:00pm and Saturday from 9:00am – 5:00pm. You can also apply online by completing a short form here.
The Free Store and Furniture Bank are closed at this time. For more updates, please visit our FAQs.
Mission & Vision
The mission of Crisis Assistance Ministry is to provide assistance and advocacy for people in financial crisis, helping them move toward self-sufficiency.
Our vision is to inspire our community to justice and generosity as we provide help, hope, and understanding to people struggling with limited financial resources.
When Sandra and Reuben first met their Economic Mobility caseworker, they were at their wit’s end. They were about to lose their electricity and water. They didn’t know how they would afford his medical supplies. Their finances were, Sandra admits, “overwhelming.” But your generous support is helping them reach for stability again.Read More
The Economic Mobility Program helps families move towards financial security and introduces pathways to economic opportunity. Enrolled families are given the opportunity to work one-on-one with a caseworker for an hour per week for up to 90 days.
In a vibrant city like Charlotte, it’s easy to overlook the fact that many are suffering amid affluence. Our Civic Engagement Program increases awareness of the complex issues facing more than 100,000 neighbors in Mecklenburg County living in poverty.
By the Numbers
More than 20,000 households were served in person or through local partnerships.
Average Financial Assistance per Emergency
On average, a family may receive $419 in rent and/or utility assistance.
Children Benefiting from Our Services
Children under 18 made up 42% of those benefiting from Crisis Assistance Ministry services.
Crisis Assistance Ministry is offering multiple safe, convenient ways for Mecklenburg County residents to receive financial assistance with rent and utility payments.Read More
Carol has a special video message to thank all of our donors and supporters as well as those on the front lines helping us stay safe and healthy. Though our doors are closed temporarily we are working to help our neighbors in need from home and planning for the future of the agency.Read More
Effective at close of business March 17, 2020, all Crisis Assistance Ministry facilities are closed until further notice due to the impact of COVID-19.Read More
Right now, many families are struggling to make choices between rent, groceries, and utility bills. Crisis Assistance Ministry can help. Special funding is currently available to prevent a disconnection of electricity or gas utilities for low income Mecklenburg County families.Read More
Wells Fargo Foundation has announced a grant of $250,000 designated to support the collaborative work of Financial Security CLT. Coalition members work collaboratively through advocacy to help families get on, and stay on, a path to greater financial security.Read More
Everybody Has a Story to Tell
Everybody Has a Story to Tell: You Changed Wendy's
Wendy first visited Crisis Assistance Ministry for help decades ago when her children were small. Today, she is a member of the agency’s Board of Directors. Watch this brief video and listen as she shares how your support changed her family’s future.
A Story of Hope & Thanksgiving: Julia's Story
Just a year ago, Julia was feeling overwhelmed. Her family had already pushed through tragedy to get back into stable housing, but things would never be "normal" again. She visited Crisis Assistance Ministry for a little help, and thanks to a generous donor, found renewed hope for the holidays too. This is her story.
Empowered by Help with Utilities & a Brand New Stove: Patricia's Story
Patricia turned to the community for help through Crisis Assistance Ministry and found hope in the form of restored utilities and a working stove.
Finding a Voice and a Way Forward, with Your Help: Sheila's Story
Sheila finally found her voice. Through personal determination, her caseworker’s coaching, and moral support from other program participants, she traded her low-paying job for one paying several dollars more per hour.
Good News, Thanks to You: William's Story
William had it all – a happy family, a wonderful place to live, and a great job. All of that changed quickly and unexpectedly. With your help, his story on the upswing and he wouldn’t be smiling without your support.
Asking for Help Requires Bravery: Shaniora's Story
“People are really here to help you,” says Shaniora, an aspiring baker who found herself needing help when chronic illness and surgery derailed her plans to support herself while finishing her degree.
When Working Hard Isn't Quite Enough: Schawniekaw's Story
Schawniekaw first came to Crisis Assistance Ministry when her landlord filed for eviction. She and her three children packed all their essentials into their truck. They honestly weren’t sure if they would be able to return to their apartment by the end of the day. With your support, she's turned her life around for the better!