Curbside rent and utility assistance is available for Mecklenburg County residents at 500-A Spratt St on Monday - Friday from 8:30am – 5:00pm.
The Free Store is now open by appointment. The Furniture Bank remains closed at this time. For more updates, please visit our FAQs.
Mission & Vision
The mission of Crisis Assistance Ministry is to provide assistance and advocacy for people in financial crisis, helping them move toward self-sufficiency.
Our vision is to inspire our community to justice and generosity as we provide help, hope, and understanding to people struggling with limited financial resources.
Our Programs
Basic Needs
Mecklenburg County families receive help with life’s basic needs: emergency rent and utility assistance, clothing, household goods, furniture, beds, and appliances.
Economic Mobility
The Economic Mobility Program helps families move towards financial security and introduces pathways to economic opportunity. Enrolled families are given the opportunity to work one-on-one with a caseworker for an hour per week for up to 90 days.
Civic Engagement
In a vibrant city like Charlotte, it’s easy to overlook the fact that many are suffering amid affluence. Our Civic Engagement Program increases awareness of the complex issues facing more than 100,000 neighbors in Mecklenburg County living in poverty.
By the Numbers
Children Benefiting from Our Services
Children under 18 made up 42% of those benefiting from Crisis Assistance Ministry services.
DO GOOD Week Celebrates Volunteers
DO GOOD Week, now in its fifth year, was created by SHARE Charlotte, to both celebrate and encourage volunteerism with local Charlotte nonprofits during National Volunteer Week. Now more than ever, volunteers are critical to the success of our entire nonprofit community and the important work happening at Crisis Assistance Ministry.
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Grateful, Grateful, Grateful
Even when faced with hard times Shanta has chosen to be grateful. Support from people like you made all the difference when the pandemic hit and her family was facing homelessness. Double your impact on more families with a gift today.
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Kim’s Persistence Pays Off With Your Help
Your support ensures local families like Kim’s can meet their basic needs – rent, utilities, clothing, household goods, beds, furniture, and appliances – while being empowered to achieve housing stability and economic mobility. Double your impact on hardworking families in Charlotte-Mecklenburg now through May 31.
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New Partner Agency Shopping Connects Community with Essentials
An innovative new Partner Agency Shopping Service invites representatives of local nonprofits to shop by appointment on behalf of the individuals and families they serve. Available items include clothing, shoes, coats, school uniforms, kitchenware, dishes, and linens. So far, 50,000+ items have been provided to partner organizations.
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Crisis Intervention Program Helps Families With Past Due Utility Bills
To help prevent utility disconnection, $3.5 million in federal Crisis Intervention Program (CIP) funding is available now for Mecklenburg County households with overdue utility bills.
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Partnership Provides for Community Needs
On a cold February afternoon, Charlotte Mecklenburg Schools (CMS) staff from 29 schools are streaming into the McCrorey YMCA armed with lists of student names and sizes—looking for just the right coats and shoes for students attending schools where they serve.
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Stacey Says Thanks for Your Compassion
Due to job loss and lack of income caused by the pandemic, this holiday season is a lot harder for many people in our community. Stacey has seen this firsthand with the families she has been assisting in the Free Store and wants to say thank you for your compassion and generosity.
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Honoring Volunteers In 2020 Style
In fiscal year 2020, volunteers collectively contributed over $1 million worth of time and expertise to meeting the basic needs of families in our community. During a video conference celebration, volunteers were honored for their continued commitment to preventing homelessness and preserving dignity even in 2020’s ever-changing and challenging environment.
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Thank You From the Bottom of My Heart
Patricia has seen hard times, she says, but she’s also seen blessings. This year, she counts Crisis Assistance Ministry as one of those blessings.
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Electrolux Stocks Charlotte Kitchens
Electrolux and Crisis Assistance Ministry teamed up to stock kitchens with hope throughout the Charlotte region for the holiday season.
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Shannon’s Hope
Ready for 2021? Shannon is thanks to your support. We need your help to ensure that 2021 starts right by providing hope and home.
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You Gave Kim Peace of Mind and Home
After a medical emergency, Kim and her family found themselves on the brink of homelessness. Your support helped keep them housed and now she is thriving!
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You Can Make Twice the Difference with a Gift by May 31.