Help, Hope & Understanding

for people struggling with limited financial resources

Mission & Vision

The  mission  of Crisis Assistance Ministry is to  provide assistance  and advocacy for people in financial crisis, helping them move toward self-sufficiency.
Our  vision  is to inspire our community to justice and generosity as we provide help, hope, and understanding to people struggling with limited financial resources.

Back-to-School Partnerships Help Families Return to Learning

With 40+ public schools in Charlotte-Mecklenburg requiring school uniforms, thousands of families face extra expenses each fall. Your generosity, together with critical community partnerships, helped struggling families return to learning this month.

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Latin American Coalition Partnership Breaks Down Barriers

39% of Latino adults report having difficulty paying basic household expenses compared to 23% of white adults. A partnership with the Latin American Coalition allows families to overcome barriers of language, transportation, childcare, and cultural understanding while seeking assistance with urgent needs.

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You Bridged the Gap for Mariagrazia and Her Family

With four kids at home, Mariagrazia has always worked hard. A first-generation American, she took care to save for emergencies and plan for her family’s future. That’s how she managed to stretch things through the worst of the COVID impacts last year. But when an injury put her out of work again she needed help to avoid eviction.

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You Are A Lifesaver to Dot

Dot is a hardworking mother and caretaker for her own mother. When things got too much and utility bills piled up, she turned to the community for support. You made sure that her family was able to have running water and air conditioning at the end of a long summer day.

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Ashley Does Not Give Up Easily

When Ashley and her five children arrived in Charlotte two years ago, she was determined to do everything possible to keep her family safe. When faced with the threat of homelessness, the community’s generosity and Ashley’s resilience kept her and her children stably housed. Help others in Ashley’s situation by making a gift today.

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Our Programs

Basic Needs

Mecklenburg County families receive help with life’s basic needs: emergency rent and utility assistance, clothing, household goods, furniture, beds, and appliances.

Economic Mobility

The Economic Mobility Program helps families move towards financial security and introduces pathways to economic opportunity. Enrolled families are given the opportunity to work one-on-one with a caseworker for an hour per week for up to 90 days.

Civic Engagement

In a vibrant city like Charlotte, it’s easy to overlook the fact that many are suffering amid affluence. Our Civic Engagement Program increases awareness of the complex issues facing more than 100,000 neighbors in Mecklenburg County living in poverty.

By the Numbers

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Families Served

More than 20,000 households were served in person or through local partnerships. 

$

Average Financial Assistance per Emergency

On average, a family may receive $419 in rent and/or utility assistance.

%

Children Benefiting from Our Services

Children under 18 made up 42% of those benefiting from Crisis Assistance Ministry services. 

The Furniture & Appliance Store is Coming Home

To better serve customers and donors, Crisis Assistance Ministry’s Furniture & Appliance Store is returning to the agency’s main location at 500-A Spratt Street in Charlotte this month. To help with the move, the agency will pause accepting furniture and appliance donations between October 17 and October 26, 2021.

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Back-to-School Partnerships Help Families Return to Learning

With 40+ public schools in Charlotte-Mecklenburg requiring school uniforms, thousands of families face extra expenses each fall. Your generosity, together with critical community partnerships, helped struggling families return to learning this month.

Read More

Latin American Coalition Partnership Breaks Down Barriers

39% of Latino adults report having difficulty paying basic household expenses compared to 23% of white adults. A partnership with the Latin American Coalition allows families to overcome barriers of language, transportation, childcare, and cultural understanding while seeking assistance with urgent needs.

Read More

No Party or Gala – Just Assistance

Crisis Assistance Ministry CEO, Carol Hardison, is not inviting you to a party or gala. But she is inviting you to make a gift from the comfort of your couch or lounge chair to help neighbors in need. You can provide hope and compassion by making a tax-deductible gift today.

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You Are A Lifesaver to Dot

Dot is a hardworking mother and caretaker for her own mother. When things got too much and utility bills piled up, she turned to the community for support. You made sure that her family was able to have running water and air conditioning at the end of a long summer day.

Read More

Ashley Does Not Give Up Easily

When Ashley and her five children arrived in Charlotte two years ago, she was determined to do everything possible to keep her family safe. When faced with the threat of homelessness, the community’s generosity and Ashley’s resilience kept her and her children stably housed. Help others in Ashley’s situation by making a gift today.

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Non-Event Silent Auction Sneak Peek

Join in the silent auction fun during the 2021 Non-Event! We have some great items and experiences to bid on each week until the end of August. Your donations will help families in our community avoid eviction. Start bidding today!

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Time is Running Out to Double Your Impact

Time is running out to join the Challenge and double your impact. Make a gift by May 31 to make your match and help 2X as many families in our community.

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Presenting “A Donation Journey”

You are a vital part of the donation journey and without your support hardworking families in Charlotte Mecklenburg would be without a home, power, or water. Please make a gift today and join the Challenge!

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Tanya Stewart Blackmon Named Charlotte Woman of the Year

Nominated by Crisis Assistance Ministry, Executive Vice President and Chief Diversity and Inclusion Officer at Novant Health Tanya Stewart Blackmon has been named Charlotte Woman of the Year.

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2040 Comprehensive Plan Builds Equity into Charlotte’s Growth

The 2040 Comprehensive Plan creates an opportunity to build equity into Charlotte’s future growth. It begins with a recognition of the history of redlining and urban renewal that exacerbated racial disparities and creates a roadmap to ensure that all residents have access to the benefits of our city’s expansion.

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Carol Invites YOU to Join the Challenge

Your gifts helped a long-time veteran avoid eviction but we need more help. Unlock $1 million in matching funds by making a gift today of any size which will be doubled.

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Everybody Has a Story to Tell

Everybody Has a Story to Tell: You Changed Wendy's

Wendy first visited Crisis Assistance Ministry for help decades ago when her children were small.  Today, she is a member of the agency’s Board of Directors. Watch this brief video and listen as she shares how your support changed her family’s future.

A Story of Hope & Thanksgiving: Julia's Story

Just a year ago, Julia was feeling overwhelmed. Her family had already pushed through tragedy to get back into stable housing, but things would never be "normal" again. She visited Crisis Assistance Ministry for a little help, and thanks to a generous donor, found renewed hope for the holidays too. This is her story.

Empowered by Help with Utilities & a Brand New Stove: Patricia's Story

Patricia turned to the community for help through Crisis Assistance Ministry and found hope in the form of restored utilities and a working stove.

Finding a Voice and a Way Forward, with Your Help: Sheila's Story

Sheila finally found her voice. Through personal determination, her caseworker’s coaching, and moral support from other program participants, she traded her low-paying job for one paying several dollars more per hour.

Good News, Thanks to You: William's Story

William had it all – a happy family, a wonderful place to live, and a great job. All of that changed quickly and unexpectedly. With your help, his story on the upswing and he wouldn’t be smiling without your support.

Asking for Help Requires Bravery: Shaniora's Story

“People are really here to help you,” says Shaniora, an aspiring baker who found herself needing help when chronic illness and surgery derailed her plans to support herself while finishing her degree.

When Working Hard Isn't Quite Enough: Schawniekaw's Story

Schawniekaw first came to Crisis Assistance Ministry when her landlord filed for eviction. She and her three children packed all their essentials into their truck. They honestly weren’t sure if they would be able to return to their apartment by the end of the day. With your support, she's turned her life around for the better!

Ready to learn more about how you can help
Make a Difference?

Preventing homelessness. Preserving dignity.

FURNITURE & APPLIANCE STORE IS ON THE MOVE!

To better serve customers and donors, Crisis Assistance Ministry’s Furniture & Appliance Store is moving to the agency’s main office at 500-A Spratt Street. The move reunites the agency’s services at one location, increasing convenience for customers and donors and enhancing efficiency for staff and volunteers. 

To accommodate the move, we will pause acceptance of furniture and appliance donations at 333 Dalton Ave after October 16. The Furniture & Appliance Store will resume all operations, including donations, on October 26, 2021 at its new location at 500-A Spratt Street.