Help, Hope & Understanding

for people struggling with limited financial resources

Mission & Vision

The  mission  of Crisis Assistance Ministry is to  provide assistance  and advocacy for people in financial crisis, helping them move toward self-sufficiency.
Our  vision  is to inspire our community to justice and generosity as we provide help, hope, and understanding to people struggling with limited financial resources.

Financial Help is Music to Darneal’s Ears

Darneal is a hard-working musician helping to support his girlfriend and her school-age children. When summer brought a drop in income for her teaching assistance job, he swallowed his pride and sought help to avoid eviction and restore disconnected utilities for their family.

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You Restored Robert’s Faith

Robert is a boisterous soul who loves people and tries to leave everyone he meets better than he found them. He’s always been a helper. Until he was the one who needed help.

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You May Need A Hand Up Some Day

As a native Charlottean, Kara had been aware of Crisis Assistance Ministry for some time but never imagined she would need to seek out the agency’s services. But a job loss and other strains on her finances meant that several years ago, she needed a temporary hand up.

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You Were There for Shaniora

“People are really here to help you,” says Shaniora, an aspiring baker who found herself needing help when chronic illness and surgery derailed her plans to support herself while finishing her degree. Thanks to the support of our community, Crisis Assistance Ministry is thankful to be here for neighbors like Shaniora.

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Small Miracles Lead to Big Impact

Kim is a portrait of resilience and persistence. After a medical emergency and a job layoff left her and her children at risk of eviction, she turned to Crisis Assistance Ministry for help. Thanks to community support, she found a way forward and few “small miracles” along the way.

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William Has Good News Thanks to You

William had it all – a happy family, a wonderful place to live, and a great job. All of that changed quickly and unexpectedly. With your help, his story on the upswing and he wouldn’t be smiling without your support.

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Our Programs

Basic Needs

Mecklenburg County families receive help with life’s basic needs: emergency rent and utility assistance, clothing, household goods, furniture, beds, and appliances.

Economic Mobility

The Economic Mobility Program helps families move towards financial security and introduces pathways to economic opportunity. Enrolled families are given the opportunity to work one-on-one with a caseworker for an hour per week for up to 90 days.

Civic Engagement

In a vibrant city like Charlotte, it’s easy to overlook the fact that many are suffering amid affluence. Our Civic Engagement Program increases awareness of the complex issues facing more than 100,000 neighbors in Mecklenburg County living in poverty.

By the Numbers

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Individuals Served

More than 50,000 individuals were served in person or through local partnerships. 

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Average Financial Assistance per Emergency

On average, a family may receive $392 in rent and/or utility assistance.

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Children Benefiting from Our Services

Children under 18 made up 42% of those benefiting from Crisis Assistance Ministry services. 

National Voter Registration Day

Last year, millions of Americans didn’t vote because they missed a registration deadline. National Voter Registration Day is a day of action before state deadlines begin in October.

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What Does it Mean to Be a 4-Star Charity?

The Charity Navigator database was created in 2001 with the goal of creating a world where philanthropy is inclusive, vibrant, and effect. Today, they are the gold standard in accessing the financial health, accountability, and transparency of charities.

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Full Circle Moments Inspire Employee of the Year

“I know I am lucky. So many people need that kind of help and don’t have family and friends who are able to give it,” says Dywoine Massey. “I can relate to the situations moms and dads are in when they come here. That could have been me.” That’s what motivates him to keep coming back every day to his role coaching individuals and families beyond their immediate crisis toward economic mobility.

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Walk to Make a Difference

Join us on Sunday, October 20 at 1:30 pm at Independence Park for the CROP Hunger Walk. Your support will raise awareness about the families in our community struggling with food insecurity.

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Volunteers And Community Partners Honored

Crisis Assistance Ministry this week celebrated the contribution of volunteers in preventing homelessness and preserving dignity for struggling families in Mecklenburg County. In the most recent fiscal year, individual, family, group and corporate volunteers served over 47,000 hours. Honorees included Kelvin Glee, Randy Franklin, TIAA, and Legal Aid of North Carolina.

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Non-Event Gala Signature Cocktail – Summer Cider Sangria

Rick at GoodRoad CiderWorks created this signature cocktail – Summer Cider Sangria – to pair perfectly with the #NonEvent signature dish. By staying home during the Non-Event Gala and making a gift, you provide hope for families in Charlotte who are fighting to avoid eviction and keep their water and power running.

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Partnership Rallies Community to Help Lake Arbor Families

When more than 170 families at Lake Arbor apartments received notice to move out before year’s end, Crisis Assistance Ministry joined a partnership of agencies to help affected residents avoid homelessness. Initial estimates show the community will need an additional $350,000 to assist affected families.

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Non-Event Gala Signature Dish – Smoked Tomato Jam

Join Geoff Bragg, the Minister of Food Affairs at Common Market, for a cooking adventure. He will walk you through the steps of making our signature dish for the Non-Event Gala – the smoked tomato jam, as well as a way to use it in the Alabama Grinder.

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New Game Show – $150K Quadrangle

Our #NonEvent emcees, Matt and Tim, are continuing their high jinks with a brand-new game show, The $150,000 Quadrangle. Can you guess what they’re forgoing by staying home and instead donating to the Non-Event Gala?

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Love Week Volunteers Bring Hope and Light

In their 10th year, Elevation Church brought over 500 volunteers to Crisis Assistance Ministry during LOVE Week. Among them, a teacher who is well acquainted with the struggles of low-income families in Charlotte Mecklenburg.

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Budget Meeting Bonanza

Our fearless emcees, Matt and Tim, are back to hash out the budget for the #NonEventGala and hilarity ensues. This short video will put a smile on your face.

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William Has Good News Thanks to You

William had it all – a happy family, a wonderful place to live, and a great job. All of that changed quickly and unexpectedly. With your help, his story on the upswing and he wouldn’t be smiling without your support.

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Everybody Has a Story to Tell

Everybody Has a Story to Tell: You Changed Wendy's

Wendy first visited Crisis Assistance Ministry for help decades ago when her children were small.  Today, she is a member of the agency’s Board of Directors. Watch this brief video and listen as she shares how your support changed her family’s future.

A Story of Hope & Thanksgiving: Julia's Story

Just a year ago, Julia was feeling overwhelmed. Her family had already pushed through tragedy to get back into stable housing, but things would never be "normal" again. She visited Crisis Assistance Ministry for a little help, and thanks to a generous donor, found renewed hope for the holidays too. This is her story.

Empowered by Help with Utilities & a Brand New Stove: Patricia's Story

Patricia turned to the community for help through Crisis Assistance Ministry and found hope in the form of restored utilities and a working stove.

Finding a Voice and a Way Forward, with Your Help: Sheila's Story

Sheila finally found her voice. Through personal determination, her caseworker’s coaching, and moral support from other program participants, she traded her low-paying job for one paying several dollars more per hour.

Good News, Thanks to You: William's Story

William had it all – a happy family, a wonderful place to live, and a great job. All of that changed quickly and unexpectedly. With your help, his story on the upswing and he wouldn’t be smiling without your support.

Asking for Help Requires Bravery: Shaniora's Story

“People are really here to help you,” says Shaniora, an aspiring baker who found herself needing help when chronic illness and surgery derailed her plans to support herself while finishing her degree.

Ready to learn more about how you can help
Make a Difference?

Preventing homelessness. Preserving dignity.