Curbside rent and utility assistance is available at 500-A Spratt St on Monday - Friday from 8:30am – 7:00pm and Saturday from 9:00am – 5:00pm. You can also apply online by completing a short form here.
The Free Store and Furniture Bank are closed at this time. For more updates, please visit our FAQs.
Mission & Vision
The mission of Crisis Assistance Ministry is to provide assistance and advocacy for people in financial crisis, helping them move toward self-sufficiency.
Our vision is to inspire our community to justice and generosity as we provide help, hope, and understanding to people struggling with limited financial resources.
Our Programs
Basic Needs
Mecklenburg County families receive help with life’s basic needs: emergency rent and utility assistance, clothing, household goods, furniture, beds, and appliances.
Economic Mobility
The Economic Mobility Program helps families move towards financial security and introduces pathways to economic opportunity. Enrolled families are given the opportunity to work one-on-one with a caseworker for an hour per week for up to 90 days.
Civic Engagement
In a vibrant city like Charlotte, it’s easy to overlook the fact that many are suffering amid affluence. Our Civic Engagement Program increases awareness of the complex issues facing more than 100,000 neighbors in Mecklenburg County living in poverty.
By the Numbers
Children Benefiting from Our Services
Children under 18 made up 42% of those benefiting from Crisis Assistance Ministry services.
Crisis Assistance Ministry Encourages Those in Need of Rent and Utility Assistance to Seek Help Now
Crisis Assistance Ministry is offering multiple safe, convenient ways for Mecklenburg County residents to receive financial assistance with rent and utility payments.
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Time Is Running Out to Double Your Impact
You can join the Challenge by making a life-changing gift for our neighbors in need. See why other people are joining the Challenge and make a gift by April 30 to double your impact with a matched gift.
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This Volunteer is Actually A Rock Star
Randy Franklin is truly a rock star volunteer. As he plans what he hopes will be his 11th annual benefit concert featuring local musicians, he shares why he continues to work on behalf of families served at Crisis Assistance Ministry.
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Your Help Makes It Possible
Carol has a special video message to thank all of our donors and supporters as well as those on the front lines helping us stay safe and healthy. Though our doors are closed temporarily we are working to help our neighbors in need from home and planning for the future of the agency.
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We All Depend Upon Each Other
Due to health and financial issues, Tangejula was already at risk when the coronavirus appeared. Thanks to help from people like you she has something to be grateful for right now.
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We Are All In This Together
Emily and Jacob understand that we need to work together to lift our community up in these uncertain times and they invite you to do the same. Join the challenge and your gift will be matched up to $250,000 through April 30.
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Crisis Assistance Ministry Closes Facilities Due to COVID-19
Effective at close of business March 17, 2020, all Crisis Assistance Ministry facilities are closed until further notice due to the impact of COVID-19.
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Crisis Assistance Ministry Responds to COVID-19
Like many nonprofits, Crisis Assistance Ministry is adapting to help contain the spread of COVID‐19 and minimize the risk to employees, customers, and volunteers.
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Join the 2020 Challenge
You are invited to join the 2020 Challenge to make twice the difference in the lives of our neighbors in need. All gifts will be matched up to $250,000 through April 30.
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Funds Available To Help Families Behind on Utility Bills
Right now, many families are struggling to make choices between rent, groceries, and utility bills. Crisis Assistance Ministry can help. Special funding is currently available to prevent a disconnection of electricity or gas utilities for low income Mecklenburg County families.
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Wells Fargo Foundation Invests $250,000 in Financial Security CLT
Wells Fargo Foundation has announced a grant of $250,000 designated to support the collaborative work of Financial Security CLT. Coalition members work collaboratively through advocacy to help families get on, and stay on, a path to greater financial security.
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Worried Grandma Finds Perfect Fit
A grandmother’s love is a fierce combination of worry and tenacity. Thanks to you and Steve’s Coats for Kids, Betty has two less worries after a devastating stroke put her family into financial crisis.
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