A member of First Presbyterian Church and former employee of Bank of America, Ruth Ellen transitioned into the Benefits Access Counselor volunteer role almost two years ago. She is an extremely dedicated individual, supporting customers each week. Thus far, Ruth Ellen has worked over 125 hours, assessing customer needs and connecting each one with community resources for which they are eligible, including Supplemental Nutrition Assistance, Medicare, Medicaid, and Financial Aid for Students.
According to staff, “Ruth Ellen is very knowledgeable and efficient in this role. She cares deeply for each customer, going above and beyond to help in any way possible. Customers often say how kind and patient she is.”