Help, Hope & Understanding

for people struggling with limited financial resources

Mission & Vision

The  mission  of Crisis Assistance Ministry is to  provide assistance  and advocacy for people in financial crisis, helping them move toward self-sufficiency.
Our  vision  is to inspire our community to justice and generosity as we provide help, hope, and understanding to people struggling with limited financial resources.

Small Miracles Lead to Big Impact

Kim is a portrait of resilience and persistence. After a medical emergency and a job layoff left her and her children at risk of eviction, she turned to Crisis Assistance Ministry for help. Thanks to community support, she found a way forward and few “small miracles” along the way.

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William Has Good News Thanks to You

William had it all – a happy family, a wonderful place to live, and a great job. All of that changed quickly and unexpectedly. With your help, his story on the upswing and he wouldn’t be smiling without your support.

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Surviving the Heat With Your Help

Disabled by psoriasis and psoriatic arthritis, Richard is fighting to keep his family afloat in the midst of yet another crisis. When his family’s old HVAC unit failed just as temps began to rise, you stepped in with life-saving assistance.

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This Great-Grandfather Is Cooking Again With Your Help

At nearly 82 years old, Frank has many stories to tell. “I’m going to hit 100,” he says. “I’m a fighter from the word go.” But, when he hit a wall financially, he turned to the community for help.

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Partnership Fuels Summer Adventures

Wayfinders NC, formerly known as Bruce Irons Camp Fund, provides year-round enrichment and summer camp experiences for local students. A visit to the Free Store makes those adventures possible for families already struggling to make ends meet.

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Edith Knows the Power of A Little Help

Edith and her husband came to Crisis Assistance Ministry over 20 years ago when they were facing homelessness. Recently, she returned to the agency to give back financially and volunteer in the Free Store.

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Our Programs

Basic Needs

Mecklenburg County families receive help with life’s basic needs: emergency rent and utility assistance, clothing, household goods, furniture, beds, and appliances.

Economic Mobility

The Economic Mobility Program helps families move towards financial security and introduces pathways to economic opportunity. Enrolled families are given the opportunity to work one-on-one with a caseworker for an hour per week for up to 90 days.

Civic Engagement

In a vibrant city like Charlotte, it’s easy to overlook the fact that many are suffering amid affluence. Our Civic Engagement Program increases awareness of the complex issues facing more than 100,000 neighbors in Mecklenburg County living in poverty.

By the Numbers

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Individuals Served

More than 50,000 individuals were served in person or through local partnerships. 

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Average Financial Assistance per Emergency

On average, a family may receive $392 in rent and/or utility assistance.

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Children Benefiting from Our Services

Children under 18 made up 42% of those benefiting from Crisis Assistance Ministry services. 

Volunteers And Community Partners Honored

Crisis Assistance Ministry this week celebrated the contribution of volunteers in preventing homelessness and preserving dignity for struggling families in Mecklenburg County. In the most recent fiscal year, individual, family, group and corporate volunteers served over 47,000 hours. Honorees included Kelvin Glee, Randy Franklin, TIAA, and Legal Aid of North Carolina.

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Non-Event Gala Signature Cocktail – Summer Cider Sangria

Rick at GoodRoad CiderWorks created this signature cocktail – Summer Cider Sangria – to pair perfectly with the #NonEvent signature dish. By staying home during the Non-Event Gala and making a gift, you provide hope for families in Charlotte who are fighting to avoid eviction and keep their water and power running.

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Partnership Rallies Community to Help Lake Arbor Families

When more than 170 families at Lake Arbor apartments received notice to move out before year’s end, Crisis Assistance Ministry joined a partnership of agencies to help affected residents avoid homelessness. Initial estimates show the community will need an additional $350,000 to assist affected families.

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Non-Event Gala Signature Dish – Smoked Tomato Jam

Join Geoff Bragg, the Minister of Food Affairs at Common Market, for a cooking adventure. He will walk you through the steps of making our signature dish for the Non-Event Gala – the smoked tomato jam, as well as a way to use it in the Alabama Grinder.

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New Game Show – $150K Quadrangle

Our #NonEvent emcees, Matt and Tim, are continuing their high jinks with a brand-new game show, The $150,000 Quadrangle. Can you guess what they’re forgoing by staying home and instead donating to the Non-Event Gala?

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Love Week Volunteers Bring Hope and Light

In their 10th year, Elevation Church brought over 500 volunteers to Crisis Assistance Ministry during LOVE Week. Among them, a teacher who is well acquainted with the struggles of low-income families in Charlotte Mecklenburg.

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Budget Meeting Bonanza

Our fearless emcees, Matt and Tim, are back to hash out the budget for the #NonEventGala and hilarity ensues. This short video will put a smile on your face.

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William Has Good News Thanks to You

William had it all – a happy family, a wonderful place to live, and a great job. All of that changed quickly and unexpectedly. With your help, his story on the upswing and he wouldn’t be smiling without your support.

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Non-Event Gala Playlist

Keep your #NonEventGala going with this playlist full of hits to get you on your feet. While enjoying the at home party take a moment to make a gift to help families on the edge avoid eviction.

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Meet our Non-Event Emcees – Matt and Tim

Matt and Tim are thrilled to be the emcees for the Non-Event Gala. Get a first taste at the fun to come and get inspired to stay home and grow hope.

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Grow Hope

Carol is planting seeds for the future by supporting our neighbors in need. Join her by staying home during our #NonEventGala. Instead of attending a gala, stay home and make a donation to make a difference.

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Partnership Fuels Summer Adventures

Wayfinders NC, formerly known as Bruce Irons Camp Fund, provides year-round enrichment and summer camp experiences for local students. A visit to the Free Store makes those adventures possible for families already struggling to make ends meet.

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Everybody Has a Story to Tell

Everybody Has a Story to Tell: You Changed Wendy's

Wendy first visited Crisis Assistance Ministry for help decades ago when her children were small.  Today, she is a member of the agency’s Board of Directors. Watch this brief video and listen as she shares how your support changed her family’s future.

A Story of Hope & Thanksgiving: Julia's Story

Just a year ago, Julia was feeling overwhelmed. Her family had already pushed through tragedy to get back into stable housing, but things would never be "normal" again. She visited Crisis Assistance Ministry for a little help, and thanks to a generous donor, found renewed hope for the holidays too. This is her story.

Empowered by Help with Utilities & a Brand New Stove: Patricia's Story

Patricia turned to the community for help through Crisis Assistance Ministry and found hope in the form of restored utilities and a working stove.

Finding a Voice and a Way Forward, with Your Help: Sheila's Story

Sheila finally found her voice. Through personal determination, her caseworker’s coaching, and moral support from other program participants, she traded her low-paying job for one paying several dollars more per hour.

Good News, Thanks to You: William's Story

William had it all – a happy family, a wonderful place to live, and a great job. All of that changed quickly and unexpectedly. With your help, his story on the upswing and he wouldn’t be smiling without your support.

Ready to learn more about how you can help
Make a Difference?

Preventing homelessness. Preserving dignity.