Help, Hope & Understanding

for people struggling with limited financial resources

Mission & Vision

The  mission  of Crisis Assistance Ministry is to  provide assistance  and advocacy for people in financial crisis, helping them move toward self-sufficiency.
Our  vision  is to inspire our community to justice and generosity as we provide help, hope, and understanding to people struggling with limited financial resources.

A Little Bit of Help, Hope, and Home

When little Myla wasn’t even a year old, she learned about the warmth of community — thanks to life-changing assistance just when it was needed most.

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When Working Hard Isn’t Quite Enough

Schawniekaw has worked three jobs sometimes to keep a roof over her family’s head. Still, it’s not enough. With the threat of eviction looming over her head, she turned to the community for help.

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Finding “Good” In A Moment of Need

As a single mother of two, Courtney works full-time, drives ride share, and sells plasma to make ends meet. for herself and her two children. But, sometimes that’s not enough.

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It’s Not Too Late to Make a Difference

Donna and Aynsley needed a hand up during a tough time and you were there for them. Unfortunately, their story is not unique. Nearly 200 a day turn to you for help here at Crisis Assistance Ministry.

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A Home For Edna

It’s been a while since Edna had the luxury of lingering over a cup of coffee. Over the past four years, she has crashed with friends, lived in her car, and most recently, lived at the Salvation Army Women & Children’s Shelter. That all changed thanks to your support and Edna’s hard work overcoming chronic homelessness.

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In Her Own Words: Julia’s Story

Last year, Julia shared her story of Thanksgiving after a visit to Crisis Assistance Ministry. Yet, hidden in that one brief moment were so many more moments of loss, resilience, and hope. This fall, Julia shared her journey with Crisis Assistance Ministry volunteers gathered for their annual recognition dinner. Here, in her own words, is her story.

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Our Programs

Basic Needs

Mecklenburg County families receive help with life’s basic needs: emergency rent and utility assistance, clothing, household goods, furniture, beds, and appliances.

Economic Mobility

The Economic Mobility Program helps families move towards financial security and introduces pathways to economic opportunity. Enrolled families are given the opportunity to work one-on-one with a caseworker for an hour per week for up to 90 days.

Civic Engagement

In a vibrant city like Charlotte, it’s easy to overlook the fact that many are suffering amid affluence. Our Civic Engagement Program increases awareness of the complex issues facing more than 100,000 neighbors in Mecklenburg County living in poverty.

By the Numbers

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Families Served

More than 20,000 households were served in person or through local partnerships. 

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Average Financial Assistance per Emergency

On average, a family may receive $419 in rent and/or utility assistance.

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Children Benefiting from Our Services

Children under 18 made up 42% of those benefiting from Crisis Assistance Ministry services. 

Dr. King’s Other Dream

As we celebrate the life and legacy of Dr. Martin Luther King, Jr. this year, we examine his “other dream” through his writings on the elimination of poverty among all Americans.

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Hours Left to Make Your Impact

Tanqueray would love for you to make your impact in 2019 by making an end of year gift. You have hours left to make a life changing donation to assist our neighbors in need.

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You Have the Power Today

Dr. Friend tells you why he is committed to making a difference with his support for Crisis Assistance Ministry. You can end 2019 by making a life changing gift to help hard-working families.

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A Little Bit of Help, Hope, and Home

When little Myla wasn’t even a year old, she learned about the warmth of community — thanks to life-changing assistance just when it was needed most.

Read More

When Working Hard Isn’t Quite Enough

Schawniekaw has worked three jobs sometimes to keep a roof over her family’s head. Still, it’s not enough. With the threat of eviction looming over her head, she turned to the community for help.

Read More

Holiday Jams Playlist

If you are looking for a family friendly holiday playlist – you have come to the right place. Deck your halls or have a holiday dance party today!

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It’s Not Too Late to Make a Difference

Donna and Aynsley needed a hand up during a tough time and you were there for them. Unfortunately, their story is not unique. Nearly 200 a day turn to you for help here at Crisis Assistance Ministry.

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Join the Giving Tuesday Movement

Stacey knows what it is like to grow up in poverty and that is why she feels so passionate about her work at Crisis Assistance Ministry. This Giving Tuesday you can make a difference and support Stacey’s work by making a gift.

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Thank You for Being a Friend!

Your support touches so many people and we just want to take this opportunity to say thank you. Without you, more families in Charlotte would have a dark and cold holiday season.

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Home is a Safe Place Again for Olivia

Olivia has a full time job but it just wasn’t enough to keep her young family stably housed. When she needed help, you came through and lifted her up and set her on the right path.

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Holiday Cards and Card Inserts – SOLD OUT

Holiday cards and card inserts are available now! Make a gift and send cards or card inserts to honor someone in your life today.

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Providing Help, Hope, and Home this Holiday Season

What does home mean to you? As we move into the season of giving, instead of providing a gift in a bag or box, you can give the gift of help and hope to our neighbors.

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Everybody Has a Story to Tell

Everybody Has a Story to Tell: You Changed Wendy's

Wendy first visited Crisis Assistance Ministry for help decades ago when her children were small.  Today, she is a member of the agency’s Board of Directors. Watch this brief video and listen as she shares how your support changed her family’s future.

A Story of Hope & Thanksgiving: Julia's Story

Just a year ago, Julia was feeling overwhelmed. Her family had already pushed through tragedy to get back into stable housing, but things would never be "normal" again. She visited Crisis Assistance Ministry for a little help, and thanks to a generous donor, found renewed hope for the holidays too. This is her story.

Empowered by Help with Utilities & a Brand New Stove: Patricia's Story

Patricia turned to the community for help through Crisis Assistance Ministry and found hope in the form of restored utilities and a working stove.

Finding a Voice and a Way Forward, with Your Help: Sheila's Story

Sheila finally found her voice. Through personal determination, her caseworker’s coaching, and moral support from other program participants, she traded her low-paying job for one paying several dollars more per hour.

Good News, Thanks to You: William's Story

William had it all – a happy family, a wonderful place to live, and a great job. All of that changed quickly and unexpectedly. With your help, his story on the upswing and he wouldn’t be smiling without your support.

Asking for Help Requires Bravery: Shaniora's Story

“People are really here to help you,” says Shaniora, an aspiring baker who found herself needing help when chronic illness and surgery derailed her plans to support herself while finishing her degree.

When Working Hard Isn't Quite Enough: Schawniekaw's Story

Schawniekaw first came to Crisis Assistance Ministry when her landlord filed for eviction. She and her three children packed all their essentials into their truck. They honestly weren’t sure if they would be able to return to their apartment by the end of the day. With your support, she's turned her life around for the better!

Ready to learn more about how you can help
Make a Difference?

Preventing homelessness. Preserving dignity.

Holiday Closure

Crisis Assistance Ministry will be closed on Monday, January 20, 2020 to observe Martin Luther King Jr. Day.

All areas, including donation drop-off, will be closed to customers, donors, volunteers, and employees.

Typical business hours resume on Tuesday, January 21, 2020.