Crisis Assistance Ministry

Charlotte, NC

Contact Us

Curbside rent and utility assistance is available for Mecklenburg County residents at 500-A Spratt St on Monday - Friday from 8:30am – 5:00pm.

The Free Store is now open by appointment.  The Furniture Bank remains closed at this time. For more updates, please visit our FAQs.

Main Office

Phone: (704) 371-3001

Office Address:
500-A Spratt St., Charlotte, NC 28206
Driving Directions

Emergency Financial Assistance

Phone: (704) 371-3001

Main Office Hours:
Monday-Friday, 8:30 am - 5:00 pm
Excepting Holidays & Scheduled Closings

Address:
500-A Spratt St., Charlotte, NC 28206
Driving Directions

Customer Feedback

We appreciate your feedback and we want to hear from you.

Customer Feedback Form

Free Store

Store Phone: (704) 371-3001 ext. 281

Shopping Hours *BY APPOINTMENT*:
Tuesday-Saturday, 10:00 am - 4:00 pm
Excepting Holidays & Scheduled Closings

Store Address:
500-A Spratt St., Charlotte, NC 28206
Driving Directions

Drop-off Donations:
Tuesday-Friday, 9:00 am - 4:00 pm
Saturday, 10:00 am - 3:00 pm
Excepting Holidays & Scheduled Closings

Donation Questions: 
(704) 371-3001 ext. 282

Volunteer:
Tuesday-Saturday
Learn More

Furniture Bank

Store Phone: (704) 371-3001 ext. 325

The Furniture Bank is closed to customers and volunteers at this time. (Updated August 2020)

Shopping Hours:
(confirmed referral is required)
Tuesday-Saturday, 10:00 am - 4:00 pm
Excepting Holidays & Scheduled Closings

Store Address:
333 Dalton Ave., Charlotte, NC 28206
Driving Directions

The Furniture Bank is closed to customers, donors, and volunteers at this time. (Updated August 2020)

Drop-off Donations:
Tuesday-Saturday, 10:00 am - 4:00 pm
Excepting Holidays & Scheduled Closings

Donation Questions:
(704) 371-3001 ext. 297

Volunteer:
Tuesday-Saturday
Learn More

Send us a Message

Frequently Asked Questions

Your request is important to us. These resources may immediately answer your question. If not, please use this form to send us your specific question.