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Crisis Assistance Ministry

Crisis Assistance Ministry

Charlotte, NC

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Customer Stories

Smiling Octavia

June 5, 2019

Octavia and Her Family Are Cool Again With Your Help

Octavia prayed she would find a way to cool her home again after a landlord failed to repair the only window unit in her 3-bedroom home.
Despite working five days a week to support herself and her two children, she didn’t have enough cash left after bills to do anything about it on her own. To top it off, the crushing heat made it harder to manage her recent Lupus diagnosis. Then, during one of the hottest weeks of the summer, the community answered her prayers.

Filed Under: Customer Stories Tagged With: Air Conditioning, Appliances, Customer, Electrolux, Furniture Bank, WSOC TV

May 13, 2019

Welcome Our Newest Graduates

On May 4, Crisis Assistance Ministry joyfully celebrated the graduations of a new class of Customer Advocates. New graduate Kimberly reflected on her journey from customer to empowered advocate saying: “I have found my voice and will utilize it to the best of my ability to help families like mine understand that there is hope, that life happens to everyone, and that we must not give up but continue to move forward.”

Filed Under: Advocacy, Agency News, Customer Stories Tagged With: Brittany, Customer Advocates, Economic Mobility, Graduation, Kimberly, William

April 16, 2019

For Abigail, A Place To Reclaim Her Purpose

A survivor who proudly proclaims her identity as a “person with a purpose,” Abigail arrived at Crisis Assistance Ministry in the coldest part of winter. Thanks to you, Abigail finally has a place to reclaim her purpose: not just to receive, but to give.

Filed Under: Customer Stories Tagged With: Customer, Economic Mobility, Financial Assistance, Freedom House Church, Furniture Bank, Housing First, Relocation Assistance, Utilities, Volunteers

A woman seeking financial assistance sits across the desk from a caseworker during an interview for assistance.

April 16, 2019

You Offered Mandy Hope in a Moment of Need

No amount of financial or material assistance can replace her mother. But Mandy is grateful for the generosity of people like you who stepped in to lift her up during her darkest time.

Filed Under: Customer Stories Tagged With: Customer, Electric, Financial Assistance, Furniture Bank, Referrals, Utilities, Water

Smiling woman in store holding tennis shoes

April 10, 2019

A Beautiful Thing

Because of you, things are looking up for Patricia and her family. “I know it will get better,” she says. “Knowing you can reach out and get the help you need, it’s just a beautiful thing. That’s all I can say. You changed my life today. Thank you.”

Filed Under: Customer Stories Tagged With: Customer, Financial Assistance, Free Store, Furniture

April 3, 2019

Give More Families Like Joy’s Hope For The Future

Joy and her son needed help and hope during a health emergency and looming eviction. Your support of Joy and other families is crucial and you can #doubleyourimpact during #Challenge2019 with a gift today.

Filed Under: Agency News, Customer Stories Tagged With: Atrium Health, Challenge Campaign, Matching Gifts

January 13, 2019

Summer Made Possible Thanks to You

Angel and Tony earned trips to sleepaway camp through the Bruce Irons Camp Fund. But with their mom already struggling to make ends meet, the long supply list was a bit daunting. Fortunately, they were able to shop at the Free Store for flashlights, swimsuits, pajamas, towels, water shoes, toiletries, summer clothes, and more.

Filed Under: Customer Stories Tagged With: Customer, Family, Free Store, Summer

January 12, 2019

Collaboration Brings Jeff Home with Your Help

When his rent went up to just $33 less than his entire monthly income,  Jeff  joined the ranks of our city’s chronically  homeless. For the next 14 months, he made his home in a tent in the woods.  He didn’t know what else to do.  He couldn’t afford market rent on his disability income, and the waiting lists were so long to get into subsidized housing for seniors or individuals with disabilities.

Filed Under: Customer Stories Tagged With: Affordable Housing, Collaboration, Housing First, Urban Ministry Center

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Crisis Assistance Ministry

Preventing homelessness.
Preserving dignity.
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  • (704) 371-3001
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  • Main Office:
    500-A Spratt St.
    Charlotte, NC 28206

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