Donate Clothing & Household Goods

To reduce the spread of COVID-19, our facilities are currently closed to volunteers and donations of material goods.


Donate to the Free Store

Donations of clothing and household goods ensure that families in need can shop for essentials free-of-charge.

We accept new and gently used clothing for men, women and children, as well as household goods such as blankets, kitchenware and personal care products at our donation drive-thru. Please be mindful of providing clothing that is clean and wearable.

The Free Store is closed to customers, donors, and volunteers at this time. (Updated May 2020)

Drop-off Donations:
Tuesday-Friday, 9:00 am - 4:00 pm
Saturday, 10:00 am - 3:00 pm
Excepting Holidays & Scheduled Closings

Donation Questions: 
(704) 371-3001 ext. 282

Store Address:
500-A Spratt St., Charlotte, NC 28206
Driving Directions

Learn More

Most needed donations include:

  • Men’s clothing
  • School uniforms (solid color golf/polo shirts; khaki, navy, black pants/skirts)
  • Shoes and socks
  • New underwear
  • Comforters, sheets, blankets, towels, sleeping bags, bedding and linens
  • Dishes, cups, glasses, flatware, serving ware
  • Luggage, duffle bags and backpacks
  • Small household goods (lightbulbs, batteries, umbrellas, coffeemakers, thermos)
  • Pots and pans

Unfortunately, we do not take the following:

  • Baby formula, high chairs, car seats or strollers
  • Toys
  • Books and magazines
  • Computers or electronics
  • Food and medicine
  • Gardening tools
  • Medical supplies
  • Exercise and sports equipment

Looking for a charity that will accept donations we cannot?

Call 2-1-1 (or 888-892-1162) or visit, and you’ll be connected to a specialist with a database of local charities. They are open 24/7 and speak multiple languages.

School Uniforms

More than 40 public schools in the Charlotte Mecklenburg Schools system require uniforms. Because children grow fast and clothing wears out, these items are among the most requested by families who shop here free-of-charge. New or gently-used items in all sizes, 3T to adult, are needed year-round.

  • Solid color golf/polo shirts: white, navy, light blue, red, hunter green
  • Solid color pants: khaki, navy, black
  • Solid color skirts/scooters:  khaki, navy, black
  • Solid color sweaters: navy, white, red
  • Solid color jumpers: khaki, navy, black
  • Solid color socks: black, navy, khaki
  • Brown or black belts in student sizes

Drop Off Donations

Donations can be dropped off at our donation drive-thru.

Point. Click. Ship.

Use the convenient Amazon Wish List to purchase school uniform items for shipment directly to Crisis Assistance Ministry.

Driving Directions

Holiday Closure

Crisis Assistance Ministry will be closed on Friday, July 3 and Saturday, July 4, 2020 to observe Independence Day.

All areas will be closed to customers, donors, volunteers, and employees.

Typical business hours resume on Monday, July 6, 2020.