More than 50,000 individuals were served in person or through local partnerships.
On average, a family may receive $392 in rent and/or utility assistance.
Children under 18 made up 42% of those benefiting from Crisis Assistance Ministry services.
On May 4, Crisis Assistance Ministry joyfully celebrated the graduations of a new class of Customer Advocates. New graduate Kimberly reflected on her journey from customer to empowered advocate saying: “I have found my voice and will utilize it to the best of my ability to help families like mine understand that there is hope, that life happens to everyone, and that we must not give up but continue to move forward.”Read More
A survivor who proudly proclaims her identity as a “person with a purpose,” Abigail arrived at Crisis Assistance Ministry in the coldest part of winter. Thanks to you, Abigail finally has a place to reclaim her purpose: not just to receive, but to give.Read More
For over twenty years, Sheila worked at the same fast food restaurant, making salads for little more than minimum wage. After all that time, she earned just a dollar an hour more than the day she started. When a cut in her hours brought her to Crisis Assistance Ministry seeking assistance, her path began to change.Read More
Mecklenburg County residents received more than 1,000,000 items free-of-charge through the Free Store.
More than one million household items were distributed to customers at a value of $3.2 million.
Mecklenburg County residents received an average of 212 mattresses per month.
For over 40 years, Crisis Assistance Ministry has been here to meet families’ most basic needs addressing challenges brought by the community’s explosive growth and economic transition.
By keeping families in their homes with utilities flowing, we prevent homelessness for those who are housing insecure.
By providing clothing, shoes, household items, furniture, beds, and appliances free-of-charge, customers can divert limited financial resources towards essential bills.
By empowering customers to set personal goals and address the factors that contributed to their financial crisis, through regular meetings with a caseworker, families get on a path to economic mobility.
By educating the community about the realities of poverty and lack of economic mobility, we put a face on the problem, serving as a voice for those served.
Families receiving financial assistance earned an average gross monthly income of $1,341 compared to $5,466, the average for Mecklenburg County.
On average, customers seeking assistance had 73% of their income obligated to pay rent and utilities.
Your generosity enabled families in need to receive $2,437,704 in emergency housing assistance.
27% of the work of Crisis Assistance Ministry is performed by volunteers.
2,073 local leaders experienced Poverty Simulations led by Crisis Assistance Ministry.
For every dollar donated, 91 cents goes directly to support programs.