Basic Needs



Helping Meet Basic Needs

Crisis Assistance Ministry helps Mecklenburg County families with life’s basic needs: emergency rent and utility assistance, clothing, household goods, furniture, beds, and appliances. Customers experiencing hunger may also receive referrals to local food providers, federal food support programs, and access to an onsite emergency pantry.

How We Can Help

Emergency Financial Assistance

Assistance for rent and utilities is available in person at our main office or via an online application.

Free Store

The Free Store offers clothing, shoes, and household items free-of-charge to local individuals and families.

Furniture & Appliance Store

Essential furniture and appliances are provided free-of-charge via Crisis Assistance Ministry's Partner Agency network.

COVID-19 Update:

Effective Monday, January 24, we are temporarily adjusting our lobby hours to open at 10 a.m.
Between 8:30 a.m. and 10 a.m., customers can pick up applications, but won’t be able to talk to our customer service team immediately.

If you or someone in your household has COVID or COVID-like symptoms please refrain from coming to our office to apply in person. If you are at risk of utility disconnection or eviction while experiencing a COVID infection, please email our financial assistance team for further instructions on how to apply without coming into our offices.