Basic Needs

Curbside rent and utility assistance is available for Mecklenburg County residents at 500-A Spratt St on Monday - Friday from 8:30am – 5:00pm.

The Free Store is now open by appointment. The Furniture Bank remains closed at this time. For more updates, please visit our FAQs.



Helping Meet Basic Needs

Crisis Assistance Ministry helps Mecklenburg County families with life’s basic needs: emergency rent and utility assistance, clothing, household goods, furniture, beds, and appliances. Customers experiencing hunger may also receive referrals to local food providers, federal food support programs, and access to an onsite emergency pantry.

How We Can Help

Emergency Financial Assistance

Assistance for rent and utilities is available to local residents through a curbside process at our main office.

Free Store

The Free Store offers clothing, shoes, and household items free-of-charge to local individuals and families.

Furniture & Appliance Store

Qualified local residents can receive furniture and appliances free-of-charge, including tables, chairs, mattresses, beds, and dressers, with a qualifying referral from a partner agency.