The Free Store and Furniture Bank are currently closed to customers and donors to reduce the spread of COVID-19 and for the safety of customers, staff and volunteers.
READ MORE ABOUT HOW WE'RE MEETING BASIC NEEDS DURING COVID-19
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About the Free Store
The Free Store offers clothing, shoes, and household items free-of-charge to people in Mecklenburg County.
Shoppers may visit once every 30 days.
How the Process Works
Shoppers can register at the Free Store window beginning at 9:30 am. When the Free Store opens, customers will be called to shop in the order they were received. We do our best to serve customers in a timely manner; however, on busy days, there may be a wait time before entering the Free Store.
On the day you shop, you will be provided with a guide sheet detailing the shopping allowance for a family of your size.
What to Bring
- Picture ID of the adult who is shopping.
- Social Security documentation for all household members: Social Security (SS) card, documentation from the SS Administration, W2 form from an employer, paystub with a complete SS number or W7 if applicable. If you are not registered with the SS Administration, you must provide some form of ID.
- You will also be asked: current physical address, monthly income range, age, gender, race for all household members.
Donate to the Free Store
Interested in making a donation to the free store? Visit our Donate Clothing & Household Goods page for details.