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About the Free Store
The Free Store offers clothing, shoes, and household items free-of-charge to people in Mecklenburg County.
Each household, including multiple families residing at the same address, may visit once every 30 days.
The Free Store is Now Open By Appointment
Appointments are now available for Mecklenburg County residents to shop in the Crisis Assistance Ministry Free Store during business hours in compliance with CDC recommendations.
How We're Staying Safe
For maximum safety, the following COVID-19 safety requirements are in place:
- Shoppers are asked to refrain from shopping if experiencing any potential symptoms of COVID-19 as defined by the CDC.
- All shoppers must have an appointment to shop.
- To minimize risk to shoppers and staff while complying with occupancy limits, a maximum of 3 additional people may accompany a customer during their shopping appointment.
- All customers, staff, and volunteers will be required to wear face coverings (masks) upon entering and throughout their visit.
- All customers, staff, and volunteers will be required to sanitize their hands prior to entry.
- All staff and volunteers are required to complete a pre-service safety screening prior to entering the building.
What to Bring
- Picture ID of the adult who is shopping.
- Social Security documentation for all household members: Social Security (SS) card, documentation from the SS Administration, W2 form from an employer, paystub with a complete SS number or W7 if applicable. If you are not registered with the SS Administration, you must provide some form of ID.
Donate to the Free Store
Interested in making a donation to the free store? Visit our Donate Clothing & Household Goods page for details.