Furniture Bank

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About the Furniture Bank

Mecklenburg County residents can receive furniture and appliances free-of-charge, including tables, chairs, mattresses, beds, and dressers, with a qualifying referral.

Items are donated by the community, new or gently used, and in good condition. Mattresses are sanitized and reconditioned before distribution.

Store Phone: (704) 371-3001 ext. 325

Shopping Hours:
(confirmed referral is required)
Tuesday-Saturday, 10:00 am - 4:00 pm
Excepting Holidays & Scheduled Closings

Store Address:
333 Dalton Ave., Charlotte, NC 28206
Driving Directions

How the Process Works

Furniture and appliances are available by referral only.

Referrals are available from trained caseworkers at over 100 community agencies. Once you have met with a caseworker, please allow 3-5 days for the referral to be communicated before calling the Furniture Bank to confirm receipt and eligibility to shop. Referrals are valid for 90 days.

Our staff conducts walk-up interviews for Furniture Bank referrals at 500-A Spratt Street on Thursdays from 9:00 am – 12:00 pm. Individuals seeking this service should bring identification and social security cards for each person in the household along with proof of Mecklenburg County residence (utility bill, lease, mortgage).

Please note: if your referral includes beds, you must schedule an appointment to shop by calling 704-371-3001 ext. 208 on Wednesdays between 1:00 pm and 4:00 pm.

What to Bring

  • Picture ID
  • We also recommend that you bring someone to help load, secure, and unload your furniture.

Donate to the Furniture Bank

Interested in making a donation to the Furniture Bank? Visit our Donate Furniture & Appliances page.

Drop-off Donations:
Tuesday-Saturday, 10:00 am - 4:00 pm
Excepting Holidays & Scheduled Closings

Donation Questions:
(704) 371-3001 ext. 297

Volunteer:
Tuesday-Saturday
Learn More

Driving Directions