The Free Store and Furniture Bank are currently closed to customers and donors to reduce the spread of COVID-19 and for the safety of customers, staff and volunteers.
READ MORE ABOUT HOW WE'RE MEETING BASIC NEEDS DURING COVID-19
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About the Furniture Bank
Mecklenburg County residents can receive furniture and appliances free-of-charge, including tables, chairs, mattresses, beds, and dressers, with a qualifying referral.
Items are donated by the community, new or gently used, and in good condition. Mattresses are sanitized and reconditioned before distribution.
How the Process Works
Furniture and appliances are available by referral only.
Referrals are available from trained caseworkers at over 100 community agencies. Once you have met with a caseworker, please allow 3-5 days for the referral to be communicated before calling the Furniture Bank to confirm receipt and eligibility to shop. Referrals are valid for 90 days.
Our staff conducts walk-up interviews for Furniture Bank referrals at 500-A Spratt Street on Thursdays from 9:00 am – 12:00 pm. Individuals seeking this service should bring identification and social security cards for each person in the household along with proof of Mecklenburg County residence (utility bill, lease, mortgage).
Please note: if your referral includes beds, you must schedule an appointment to shop by calling 704-371-3001 ext. 208 on Wednesdays between 1:00 pm and 4:00 pm.
What to Bring
- Picture ID
- We also recommend that you bring someone to help load, secure, and unload your furniture.
Donate to the Furniture Bank
Interested in making a donation to the Furniture Bank? Visit our Donate Furniture & Appliances page.