Meeting Basic Needs During COVID-19 Restrictions



Curbside rent and utility assistance is available for Mecklenburg County residents at 500-A Spratt St on Monday - Friday from 8:30am – 5:00pm. Payments are made directly to the landlord or utility company.

The Free Store is now open by appointment. The Furniture & Appliance Store remains closed at this time.

Frequently Asked Questions

Ways to Help


CharMeck Responds Coalition has resources and volunteer opportunities regarding official city/county COVID-19 relief efforts.

Elevation Outreach is maintaining a comprehensive list of volunteer opportunities to assist with COVID-19 related needs, including remote opportunities.

Share Charlotte is maintaining a list of volunteer needs, including things that can be done from home. Ideas include writing cards, serving as daily callers to check on elderly and infirmed neighbors, data analyses, and more>>

American Red Cross is facing a severe blood shortage. The organization is asking for blood donations from healthy people but said individuals who have traveled to China, Hong Kong, Macau, Iran, Italy or South Korea should postpone donating for 28 days after returning. The same holds true for anyone who has tested positive for the coronavirus or who have had contact with someone who has tested positive.  Click here to make an appointment to donate blood.

The Gift Card Bank catalyzes donations of unused gift cards and matches them with vulnerable populations in need of an extra boost during COVID-19.

Eviction: Know Your Rights

By Kara Miller | February 1, 2021

Being served with a summons to eviction court is panic inducing. If you or someone you know receives court papers like the one below, the best advice is to stay calm, learn the process, and know your rights.

What To Do If You’re Out Of Work Or Have Lost Income

By Kara Miller | January 30, 2021

COVID-19 has already changed the economic landscape for many of us. If you’ve been laid off or lost income due to the threat of the novel coronavirus, it’s a scary time. Here are some helpful resources if you’re one of the more than 100,000 people in North Carolina in this situation right now.

Keisha Fights an Uphill Battle

By Kara Miller | July 6, 2020

Laid off from her job waiting tables at a local restaurant, Keisha now spends her days alone in the hotel room she’s called home for the past two years, working to create a good home for her son.

The Tragically Unsurprising Truth About COVID-19

By Kara Miller | May 28, 2020

While it may be true that no one is immune to the novel coronavirus, some have a socioeconomic resistance that protects them from the disease’s most ravaging effects. Others are left exposed and vulnerable.

Crisis Assistance Ministry Encourages Those in Need of Rent and Utility Assistance to Seek Help Now

By Kara Miller | May 23, 2020

Crisis Assistance Ministry is offering multiple safe, convenient ways for Mecklenburg County residents to receive financial assistance with rent and utility payments.

Ethiopia is Optimistic Thanks to You

By Kara Miller | May 20, 2020

Ethiopia had a good job at the airport; in fact, she had just been hired permanently after months of working through a temp agency. Eighteen days later, she was laid off due to COVID-19.

Budgeting Tips from an Economic Mobility Specialist

By Kara Miller | May 8, 2020

Thinking about money can be hard. Sometimes it can just seem easiest to ignore it completely. But not planning for or thinking about our finances might mean that there isn’t enough to cover the things we really need. That’s why it makes sense to try and come up with a plan, a spending plan/budget, for your money.


By Kara Miller | April 10, 2020

The recent passage of the federal Coronavirus Aid, Relief, and Economic Security (CARES) Act, which directs $2.2 trillion towards the coronavirus crisis, is a ray of hope in an otherwise desperate time.

Kim’s Current Situation

By Tovi Martin | March 24, 2020

The last time Kim shared her story, she was in the midst of putting her life back together after a medical emergency and a job lay-off sent her family into a tailspin. We checked in with her for an update in the midst of our community’s current crisis.

Crisis Assistance Ministry Closes Facilities Due to COVID-19

By Tovi Martin | March 16, 2020

Effective at close of business March 17, 2020, all Crisis Assistance Ministry facilities are closed until further notice due to the impact of COVID-19.