Meeting Basic Needs During COVID-19 Restrictions



Most utility disconnections, evictions, and foreclosures are currently suspended due to the impact of COVID-19.

Crisis Assistance Ministry facilities are closed at this time for the safety of customers, staff, and volunteers.

As of 3/28/20, 886 families in over 50 hotels remain stably housed. We are grateful to our community for making this short term emergency system possible.

Frequently Asked Questions

Ways to Help


Elevation Outreach is maintaining a comprehensive list of volunteer opportunities to assist with COVID-19 related needs, including remote opportunities.

Share Charlotte is maintaining a list of volunteer needs, including things that can be done from home. Ideas include writing cards, serving as daily callers to check on elderly and infirmed neighbors, data analyses, and more>>

MeckMin is updating their site weekly to show up-to-date service opportunities.  More information here>>

American Red Cross is facing a severe blood shortage. The organization is asking for blood donations from healthy people but said individuals who have traveled to China, Hong Kong, Macau, Iran, Italy or South Korea should postpone donating for 28 days after returning. The same holds true for anyone who has tested positive for the coronavirus or who have had contact with someone who has tested positive.  Click here to make an appointment to donate blood.

The Charlotte Observer is maintaining a list of opportunities in the greater Charlotte-Mecklenburg area including local food drives and distributions.

The Gift Card Bank catalyzes donations of unused gift cards and matches them with vulnerable populations in need of an extra boost during COVID-19.


Mecklenburg County Department of Emergency Management has created the CharMeck Responds Coalition with lots of helpful information on resources and ways to help.

For current info on COVID-19 across NC at anytime, visit NCDHHS's COVID Response Page

We All Depend Upon Each Other

By Rachel Blake | March 30, 2020

Due to health and financial issues, Tangejula was already at risk when the coronavirus appeared. Thanks to help from people like you she has something to be grateful for right now.

We Are All In This Together

By Rachel Blake | March 25, 2020

Emily and Jacob understand that we need to work together to lift our community up in these uncertain times and they invite you to do the same. Join the challenge and your gift will be matched up to $250,000 through April 30.

Kim’s Current Situation

By Tovi Martin | March 24, 2020

The last time Kim shared her story, she was in the midst of putting her life back together after a medical emergency and a job lay-off sent her family into a tailspin. We checked in with her for an update in the midst of our community’s current crisis.

What To Do If You’re Out Of Work Or Have Lost Income

By Tovi Martin | March 24, 2020

COVID-19 has already changed the economic landscape for many of us. If you’ve been laid off or lost income due to the threat of the novel coronavirus, it’s a scary time. Here are some helpful resources if you’re one of the more than 100,000 people in North Carolina in this situation right now.

Crisis Assistance Ministry Closes Facilities Due to COVID-19

By Tovi Martin | March 16, 2020

Effective at close of business March 17, 2020, all Crisis Assistance Ministry facilities are closed until further notice due to the impact of COVID-19.

Crisis Assistance Ministry Responds to COVID-19

By Tovi Martin | March 13, 2020

Like many nonprofits, Crisis Assistance Ministry is adapting to help contain the spread of COVID‐19 and minimize the risk to employees, customers, and volunteers.

Myron stands in front of Crisis Assistance Ministry sign

Restoring Dignity for Myron

By Tovi Martin | March 9, 2020

After years of forgoing hot water and heat as he struggled to make ends meet, Myron finally sought help to restore his utilities as he fights kidney disease. You restored more than just his utilities that day.

Join the 2020 Challenge

By Rachel Blake | March 9, 2020

You are invited to join the 2020 Challenge to make twice the difference in the lives of our neighbors in need. All gifts will be matched up to $250,000 through April 30.

Dial thermostat on orange background

Funds Available To Help Families Behind on Utility Bills

By Tovi Martin | February 26, 2020

Right now, many families are struggling to make choices between rent, groceries, and utility bills. Crisis Assistance Ministry can help. Special funding is currently available to prevent a disconnection of electricity or gas utilities for low income Mecklenburg County families.

Wells Fargo Foundation Invests $250,000 in Financial Security CLT

By Tovi Martin | February 26, 2020

Wells Fargo Foundation has announced a grant of $250,000 designated to support the collaborative work of Financial Security CLT. Coalition members work collaboratively through advocacy to help families get on, and stay on, a path to greater financial security.